Order Process

Our simple six-step ordering process delivers your custom designs, bespoke kits and apparel, in a manner that’s reliably rapid.

1. CONTACT

Give us a call, drop us an email, be sure to collect your ideas, drawings, club colours, sponsors and logos and we will happily assist you.

2. GET A QUOTE

One of our sales representatives will provide you with an order form that details the styles we offer, order minimums, and pricing. Please indicate quantities needed per style and submit via e-mail.

You will then be allocated a dedicated production manager and account manager to assist you with your ordering process.

3. Design & Sizing

If designing yourself please use our online kit designer or our downloadable design templates, available on our website. We will send your brief through to our design team, who will come back with initial designs based on your requirements. From here you are free to amend and add to your designs however you wish, this will help us ensure that the design is exactly as you want it.

At this point your production manager will send over a sizing form, please use our sizing guide to work out your individual sizing. NB We do size differently from many other cycling brands. Our sizing follows UK standard sizing and most garments are available from XS – 5XL and ladies size 4 – 22. We can also supply sizing samples for you to get a feel for both the fit and the fabrics, along with garment construction. For club sizing your sales rep will organise an onsite sizing session where members can try on and check their preferred sizing.

4. ORDER CONFIRMATION & PAYMENT

Once you are happy with your designs we will send over the order confirmation, which includes artwork sign off, sizing sheet and invoice. We advise all clients to check this carefully, as this is your final chance to make amendments before your order goes to production.

5. PRODUCTION

When we have received confirmation and payment, we will create your kit and have it rigorously quality checked to ensure it is of the highest standard.

6. DELIVERY

We will deliver your order using next day delivery, and you will receive a dispatch email containing tracking information. For a large team order, we will organise and individually bag each item.

For further kit orders or re-orders, please do not hesitate to contact us.

Request a Call Back

Complete our simple form, and one of the team will be in touch as soon as possible.

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Call Us Today

01676 533 320

Akuma Cycling

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